Who we are
Sunlira operates this online store. For privacy questions, email hello@sunlira.com.
Information we collect
- Order details: name, email, phone, shipping address, and items purchased
- Payment data: processed by our payment provider — we do not store full card numbers on our servers
- Support messages: information you send through the contact form or email
- Basic site data: pages visited, device/browser type, and similar analytics needed to run and improve the store (including ad pixels if enabled)
How we use information
- Fulfill and ship orders, and send tracking updates
- Respond to support requests and returns
- Prevent fraud and secure the store
- Improve the site experience and measure marketing (where enabled)
We do not sell your personal information.
Sharing
We share information only as needed with service providers who help us operate — for example payment processors, shipping/fulfillment partners, email delivery, and hosting. They may only use your data to perform those services for us.
We may disclose information if required by law or to protect rights, safety, or the integrity of the store.
Retention
We keep order and support records as long as needed for fulfillment, accounting, dispute resolution, and legal obligations, then delete or anonymize them when no longer required.
Your choices
Email us to request access, correction, or deletion of personal data we hold about you, subject to legal retention needs (for example completed orders).
Updates
We may update this policy from time to time. The updated version will be posted on this page.